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Phantasya Jewellery Australia - Delivery Information

Phantasya Jewellery Australia

Phantasya ("we" "us") (our "Site" or "Sites") delivers to all countries around the world, and offer different shipping options to meet your needs as listed below. 

 

WITHIN AUSTRALIA

Australia Post


OVERSEAS

We currently do not ship items overseas.


DISPATCH OF ORDERED GOODS

All products are shipped between 9am and 5pm, Monday to Friday excluding public holidays.


IMPORTANT INFORMATION

Order cut-off times are provided as guidelines only, and do not take into account possible delays caused by payment authorization

We aim to dispatch all orders within 24 hours with the exception of sale periods where this may take up to 48 hours. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. We are not responsible for any delays caused by destination customs clearance processes. Some orders may require a signature upon receipt. We are unable to redirect orders once items have been dispatched.


FREE SHIPPING

On occasion Phantasya may run free shipping promotions. This will be clearly marked during the checkout process. Please note that free shipping promotions will be applied to your order on the payment page.


INSURANCE

Phantasya insures each purchase during the time it is in transit until it is delivered to you. 

We may require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Phantasya and transfer of responsibility in the same way.